Across all Government agencies, the quality of service offered will be required to become more facilitative and devoid of corrupt practices. This is moreso as Zimbabwe competes with its regional neighbours for investment, business and tourism.
Appeals from stakeholders also make it necessary that such Government agencies as the Police, ZIMRA, EMA, VID, etc revisit their mandates and Service Charters to avoid “kuswera vakamira pama roadblocks in large numbers” extorting money from the public.
Public perceptions to the effect that “ukangowona Mupurisa, ZIMRA, EMA, VID etc wotoziva kuti mari yave kubuda” are not conducive to a country’s development.
Treasury Authority has been granted to various agencies of Government to retain for their own utilisation, earnings, fees and fines that would ordinarily be surrendered to the Consolidated Revenue Fund.
Regrettably, this dispensation is increasingly also being abused as agencies depart from their core mandates and focus on revenue raising, also with corrupt practices and extortionist tendencies permeating in.
Consequently, over and above the transparency arrangements for Retentions being ushered in by the 2018 Budget, Treasury will not hesitate to withdraw Retention Authority where the above practices are reported.
The Independent Complaints Mechanism established in terms of Section 210 of the Constitution deals with complaints arising out of the misconduct of a member of the security services.
However, for the purposes of encouraging the coming forward of whistle-blowers who may possess vital information which could aid in combating corruption in the public sector, the 2018 Budget proposes that dedicated facilities or hotlines be established specifically for this purpose, with the necessary checks to protect the identity of members of the public.
State institutions charged with tackling corruption will be required to demonstrate a higher degree of transparency in order to monitor the progress each respective institution is registering in combating corruption.
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