Reserve Bank of Zimbabwe clarifies suspension of mobile money transactions


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The Reserve Bank of Zimbabwe has clarified which mobile money transactions have been suspended following yesterday’s government statement.

It said:

  1. All mobile money agents are suspended from facilitating mobile fi­nancial transactions with immediate effect;
  2. All merchant transactions are suspended except for receiving payments for goods and services as well as payment of utilities (water, power and airtime), which have been limited up to $5000 per day for the convenience of the transacting public;
  3. All mobile money liquidations should be done through the banking system;
  4. All bulk payer transactions have been suspended with immediate effect.

Central bank governor John Mangudya said : “These unprecedented measures have been necessitated by the need to protect consumers on mobile money platforms which have been abused by unscrupulous and unpartisan individuals and entities to create instability and inefficiencies in the economy.”

He assured members of the pubic that their bona-­de transactions will be processed normally.

There had been an outcry on why the directive had come from the government instead of the central bank.

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Charles Rukuni
The Insider is a political and business bulletin about Zimbabwe, edited by Charles Rukuni. Founded in 1990, it was a printed 12-page subscription only newsletter until 2003 when Zimbabwe's hyper-inflation made it impossible to continue printing.

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